CouplesXP Privacy Policy

Effective date: November 11, 2026

1. Who we are and what this policy covers

CouplesXP LLC is a Georgia, United States business. This policy describes personal information handled through the public CouplesXP website at https://couplesxp.com, our VIP email signup, related email communications, and the event photographs displayed on our website. Our primary audience is in the United States. Contact us about privacy at [email protected].

This policy covers our informational website, VIP subscriptions, related communications and published event photographs. We will update it if we introduce services that materially change how we collect or use personal information.

2. Information collected

VIP signup: Our Brevo-hosted form collects your email address. We also process subscription and confirmation status, unsubscribe preferences, basic language information and information used to prevent spam. We do not ask for payment details, government identification, health information or information about your relationship through this form.

Messages: If you email us, we receive your email address, the name displayed by your email service, the message and any attachments you choose to send. Please avoid sending sensitive personal information that is not needed for your inquiry.

Website requests: Delivering and protecting the website involves technical information such as IP address, requested pages, request time and browser or device information. Our hosting provider, Cloudflare, processes website traffic. The hosted Brevo signup service separately processes requests to its form. Provider processing and retention depend on the services and settings in use.

Event photographs: The gallery contains identifiable photographs of event attendees and activities. We display these photographs to illustrate CouplesXP experiences. This policy does not establish consent to photography or replace any permissions that may be required.

3. How information is used

We use information to respond to inquiries and privacy requests, manage requested VIP subscriptions, send CouplesXP experience announcements and early notifications, record subscription preferences, prevent spam and abuse, deliver the website, and meet applicable legal requirements. Website photographs illustrate our events and community. Joining the VIP list does not book a trip or authorize a payment.

4. VIP subscriptions, confirmation and unsubscribe

The Join the VIP List buttons open our existing Brevo signup form. Subscriptions use double opt-in: enter your email address, then follow the confirmation link sent to that address to confirm the subscription. Until you complete confirmation, you have not completed the VIP subscription process. Our sender name is CouplesXP. Our sender and reply-to address is [email protected].

Confirmed subscribers receive CouplesXP announcements, experience updates and early registration notifications. Brevo processes the signup and manages delivery and subscription preferences for CouplesXP. See Brevo's Privacy Policy.

Use the unsubscribe link in a marketing email to stop marketing messages, or email [email protected] with your request. You do not need to subscribe to browse the public website. Unsubscribing stops marketing; it does not necessarily erase the limited records needed to honor your opt-out, handle a request or meet legal obligations. To request deletion, contact us separately at the privacy address. Necessary replies to your own inquiries or privacy requests are separate from marketing.

5. Cookies, browser storage and email tracking

We do not add analytics or advertising trackers to our public website pages. Our hosting and signup providers may use cookies or similar technologies for security, abuse prevention and service delivery.

Opening our Brevo-hosted signup form takes you to a separate service with its own privacy practices. You can manage cookies through your browser; blocking them may affect some features. See Cloudflare's Privacy Policy and Brevo's Privacy Policy.

When tracking is enabled for an email, Brevo may record whether and when it is opened, which links are clicked, and related information such as IP address and browser, device or email-client information. This may involve a small image in the email or a tracked link. Engagement information may be linked to your email address or contact record and is not necessarily anonymous. Tracking can vary between messages; we do not represent that every email is tracked.

We may use this information to understand how our announcements perform and improve future communications. Inactivity alone does not cause removal of confirmed VIP subscribers. Confirming a subscription records your opt-in separately from measuring marketing-email engagement. You can unsubscribe or request deletion as described above. Blocking remote images in your email client may reduce open tracking but does not necessarily prevent link-click tracking.

6. Service providers and other disclosures

Brevo processes VIP subscriptions and email communications. Cloudflare hosts and delivers our website and provides related network services. Email providers process messages you send to our privacy address. These providers process information needed to perform their services and may also process service or security information under their own policies. Information may be processed outside your state or country.

Our public website does not include advertising-network or data-sale features. We may disclose information when required by applicable law or where reasonably necessary to address fraud, protect rights or safety, or resolve a legal claim. Links to Instagram and other external services take you to services governed by their own privacy practices.

7. Retention and privacy requests

We retain confirmed VIP subscription records while you remain subscribed to support our long-term CouplesXP community and announcements about current and future events. We remove subscribers when they unsubscribe, request deletion, or removal is otherwise legally required, subject to the limited records described below. We do not automatically remove confirmed subscribers after 24 months of inactivity. We may periodically review contact records for accuracy, but inactivity alone does not trigger deletion.

Ordinary inquiries and unconfirmed signup records may remain in our email and subscription systems. Retention depends on the inquiry or subscription request, related follow-up, abuse prevention and applicable legal obligations. We do not promise deletion of these records after a fixed number of days or months. You may request deletion at [email protected], subject to the limited records and legal obligations described in this policy.

After an unsubscribe or deletion request, we retain only the suppression and request-handling records necessary to honor opt-out requests and applicable obligations, and remove other information that is no longer needed. Suppression records are not used to resume marketing without a valid new subscription.

Our goal is to respond to deletion and other privacy requests within 30 days, or sooner when required by applicable law. We may need to verify a request, and any extension must be permitted by the applicable law. Provider security logs and backup copies have separate retention cycles; deletion may not be immediate in every backup. Legal requirements or holds may require limited records to be retained longer.

8. Your choices and privacy requests

Email [email protected] to request access to, correction of, or deletion of information we hold about you, or to ask about our processing. Depending on the law applicable to you, additional rights or exceptions may apply. We will assess requests under the applicable law and explain if we cannot fulfill a request in full. You may also contact the relevant privacy regulator where applicable.

We may ask for information reasonably necessary to verify that a request concerns your information. Please do not email identity documents or sensitive details unless we explain why they are necessary and provide an appropriate method. Your decision to unsubscribe or make a privacy request does not affect your ability to browse the public website.

9. Event photographs and removal requests

Section 5, Photography and Media, of the Camp CouplesXP 2026 Individual Participant Agreement grants permission to use participant photos, videos, audio and likenesses on websites, social media, advertising and future event promotions. It also addresses advance written requests to avoid close-up promotional photography. Any use must be consistent with the applicable participant permissions and written requests. This policy does not establish that every attendee accepted the agreement, replace the agreement or expand its permissions.

If a published photograph shows you and you would like it reviewed or removed, email [email protected] with the page URL, the permanent photo ID if available, and enough detail to locate the image. Tell us which person you are without sending unnecessary identity documents. We will review the request and arrange appropriate removal or other action from pages we control, subject to applicable obligations.

Removing a photograph from our website may not immediately remove cached copies, search results or copies held by others. We will explain relevant limitations when responding.

10. Security and safe use

Our website and linked signup form use HTTPS to protect information in transit. No internet transmission or storage system can be guaranteed completely secure. Avoid sending passwords, payment details or other unnecessary sensitive information through a privacy request or VIP signup.

11. Children

The VIP form is for people requesting CouplesXP announcements, not for submitting information about children. Please do not enter children's personal information. If you believe a child has provided information to us, contact [email protected] so we can investigate and take appropriate action.

12. Policy updates and contact

We will update this page when our practices change and show the effective or last-updated date. Material changes will be communicated as required by applicable law.

Privacy contact: CouplesXP LLC, Georgia, United States. Email: [email protected]. Website: couplesxp.com.